Shipping policy

Thank you for shopping with Swag Wali Saheli 💛
We are committed to delivering your products safely and on time.

Order Processing Time

All orders are processed within 1–3 business days (Monday to Saturday).
Orders placed on Sundays or holidays will be processed the next working day.

Once your order is processed and dispatched, you will receive a shipping confirmation email along with tracking details.

Shipping Time

Delivery timelines vary by location:

Please note: delivery delays may occur due to external factors such as weather, courier issues, festivals, or high volume periods.

Shipping Charges

Shipping charges are calculated at checkout based on location and order size.
We offer:

• Free Shipping on selected promotions & order values (if applicable)

• Standard courier shipping for other orders

Tracking Your Order

Once shipped, you will receive a tracking link via email or WhatsApp/SMS.
You can track your order anytime using the provided tracking number.

Incorrect Address / Failed Delivery

Please make sure to enter:

• Complete address

• Active mobile number

• Correct pin code

If the courier cannot deliver due to an incomplete address, unreachable phone, or repeated delivery attempts, the package may be returned to us.
In such cases, reshipping charges may apply.

Lost / Damaged Package

If your order is lost in transit or arrives damaged:
📩 Contact us immediately at swagwalisaheli@gmail.com with:

• Order number

• Parcel pictures / unboxing video (if damaged)

We will investigate and resolve the issue at the earliest.